It considers it essential to activate a Quality Management System compliant with the UNI EN ISO 9001:2015 standard.
To be an excellent company recognized by the market for:
- leadership in precision machining;
- the ability to understand and satisfy customer needs;
- the use of innovative technologies;
- the streamlining and flexibility;
- the motivation of all personnel;
- continuous communication with stakeholders.
Customers first: we must always meet or exceed their expectations.
To increase customer satisfaction, Quality must have priority.
The Quality of our Processes and Services must be better than that of our competitors.
Maximum commitment to “Do it right the first time”, to save time, energy and money.
We must continuously improve all our Processes to maintain competitiveness on the market.
We must aim to improve the professionalism and awareness of all staff and collaborators with the help of internal and external training courses.
Staff involvement must be continuous; the Quality of our processes and services, the Environmental impact and the Health and Safety of everyone is the result of the determination with which the IMP Srl team implements its choices.
All staff must take responsibility for their actions.